SHIPPING & RETURNS
SHIPPING POLICY
MosQtech, your satisfaction is our priority. Please read our Shipping and Return Policy carefully to understand how we process orders, handle deliveries, and manage returns or exchanges.
Shipping Policy
1. Order Processing
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order is placed.
2. Shipping Methods & Delivery Time
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We offer Standard Shipping (3–7 business days) and Express Shipping (1–3 business days).
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Delivery times may vary based on your location and courier service availability.
4. Delays
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MosQtech is not responsible for delays caused by weather, courier issues, or unforeseen circumstances.
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If your order is significantly delayed, please contact us at info@mosqtech.in
Return & Exchange Policy
1. Eligibility
We accept returns and exchanges under the following conditions:
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The product must be unused, in its original packaging, and in the same condition that you received it.
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Return request must be raised within 7 days of delivery.
2. Non-Returnable Items
The following items are non-returnable:
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Products that show signs of use or damage
3. How to Initiate a Return
To initiate a return:
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Email us at info@mosqtech.in with your order number and reason for return.
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Our team will guide you through the return process.
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Once approved, the product will be picked up.
4. Refunds
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Once we receive and inspect the returned item, a refund will be processed to your original method of payment within 7–10 business days.
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In case of COD orders, we will issue store credit or initiate a bank transfer (based on your preference).
Damaged or Incorrect Products
If you received a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund at no extra cost.
Contact Us
If you have questions about shipping, delivery, or returns, feel free to contact our support team:
📧 Email: info@mosqtech.in
📞 Phone: +91 98906 92228
📍 Address: Survey No.4, Salunkhe Vihar Road Pune 411040 , Maharashtra India
